Responsibilities

• Collaborating with on-site product teams to define, refine, and document product requirements aligned with business goals
• Analyzing stakeholder needs and translating them into clear, actionable specifications for product and engineering teams
• Partnering with product and delivery leadership to perform R&D based on the product roadmap, benchmarking against competitor solutions, and recommending improvements
• Facilitating requirement approvals and ensuring clear communication of business, functional, and user expectations across all stakeholders, including engineering, QA, and leadership teams
• Driving the resolution of open issues, supporting defect triaging, and ensuring alignment between product expectations and delivered solutions
• Bridging the gap between high-level product vision and delivery-level detail, ensuring requirements are implementation-ready
• Owning the planning and execution of business analysis deliverables, ensuring timely completion with a focus on quality and business value
• Managing functional test scenarios, supporting test execution, and conducting product demos and user training sessions as needed

Requirements

• A Bachelor’s Degree in IT, Management, Economics, or Finance; a Master’s Degree will be an added advantage
• 1 - 2 years of experience in a similar role
• Prior experience in a software engineering or technical quality engineering role will be advantageous
• Experience working with software models; mainly Agile, RUP, and waterfall models
• Professional certifications such as CBAP/PMP/ACP will be an added advantage
• The ability to interface with onsite staff and function as the single point of contact for requirements
• A passion for innovative product design and the ability to foresee business trends
• Excellent logical and analytical skills, with a strong eye for detail
• Excellent communication skills, particularly in written and spoken English, and proven experience in writing user stories, use cases, and detailed software requirements specifications
• Must be curious and possess the ability to acquire domain business process and system knowledge as well as technical knowledge rapidly
• Excellent interpersonal and negotiation skills
• Should possess strong leadership, management, and organizational skills, including the ability to ensure schedules are met with a strong focus on quality
• Familiarity with AWS-hosted environments (e.g., ECS, EC2, CloudWatch) for product monitoring and deployment workflows
• Experience with Datadog for observability and incident investigation on mobile and web platforms is preferred