The D365 Solution Architect ensures that all solutions align with enterprise architecture principles, business objectives, security requirements, and technology strategies while enabling scalable, resilient, and maintainable ERP capabilities. The architect partners with business stakeholders, functional consultants, technical leads, and enterprise architects to define solution roadmaps, drive platform modernization, and provide architectural leadership across all ERP initiatives. This role requires deep expertise in X++, Dynamics 365 F&O architecture, integrations, reporting, extensions, and Azure technologies. The ideal candidate will have a strong understanding of ERP processes and proven experience delivering enterprise-scale Finance, Supply Chain, Manufacturing, or Retail solutions. Paramount to success is working within agreed internal development standards, completing technical documentation throughout the project lifecycle, and ensuring clear understanding of how software has been developed and can be transitioned into operational use.
DIMENSIONS AND ROLE CONTEXT
• Leads a team of 4-6 developers, including technical leads
• Works across the Europe ERP Program, Europe Technology Team, European Infrastructure and Service Team, Global Cloud Platform team, and Identity and Access Management Team
• Operates in a matrix organization across multiple time zones
• Provides architectural leadership across the entire Europe ERP platform
• Governs multiple D365 delivery teams and technical leads
• Influences strategic technology decisions impacting multiple business functions
• Owns architecture standards, integration strategy, and platform roadmap
• Collaborates with global architecture, cloud, security, and infrastructure organizations
PRINCIPAL ACCOUNTABILITIES
SOLUTION DEVELOPMENT
• Define end-to-end D365 F&O solution architecture
• Establish architecture principles, standards, and reference patterns
• Create solution blueprints for business transformation initiatives
• Ensure alignment with enterprise architecture strategy
PLATFORM STRATEGY & ROADMAP
• Define ERP platform roadmap and modernization strategy
• Evaluate new Microsoft capabilities and emerging technologies
• Drive adoption of cloud-native and platform engineering practices
• Lead technical decision-making for strategic initiatives
ARCHITECTURE GOVERNANCE
• Review and approve solution designs and technical approaches
• Establish architecture review processes and governance frameworks
• Ensure compliance with security, data, privacy, and regulatory requirements
• Govern technical debt and platform sustainability
INTEGRATION ARCHITECTURE
• Define enterprise integration architecture
• Establish standards for APIs, event-driven architectures, and data exchange
• Govern integrations across ERP, CRM, data, and third-party platforms
• Drive reusable integration patterns and shared services
DATA & ANALYTICS ARCHITECTURE
• Define data architecture and reporting strategy
• Govern master data management and data integration approaches
• Support enterprise reporting and analytics initiatives
STAKEHOLDER ENGAGEMENT
• Partner with business leaders to shape technology strategy
• Collaborate with Enterprise Architecture and Product Teams
• Present architecture decisions and recommendations to senior leadership
• Provide technical guidance to technical leads and delivery teams
EXPERIENCE REQUIREMENTS
• 7+ years of hands-on Dynamics 365 Finance & Operations development experience
• 12+ years of experience developing solutions for Finance, Supply Chain, Procurement, Manufacturing, or Retail modules
• Proven experience designing large-scale ERP transformation programs
• Demonstrated experience defining enterprise integration and cloud architecture strategies
• Experience leading geographically distributed teams and stakeholders
• Experience in Agile delivery environments
TECHNICAL SKILLS
DYNAMICS 365 FINANCE & OPERATIONS
• D365 Finance & Operations Architecture
• Application Object Tree (AOT)
• Extension Framework
• Workflow Development
• Security & Compliance Architecture
• Business Events
• Solution Design Patterns
• Dual Write
• Lifecycle Services (LCS)
CLOUD & INTEGRATION
• Azure Architecture
• API Architecture
• Event-Driven Architecture
• Service Bus
• Logic Apps
• Azure Functions
• Identity & Access Management
DATA & ANALYTICS
• Data Architecture
• Master Data Management
• Data Governance
• Reporting & Analytics Platforms
• Power BI Architecture
ARCHITECTURE GOVERNANCE
• TOGAF principles
• Architecture review boards
• Technical governance
• Risk management
• Technology strategy
EDUCATION & CERTIFICATIONS
REQUIRED EDUCATION
• Bachelor's degree in Computer Science, Information Technology, Software Engineering, or related field
PREFERRED CERTIFICATIONS
• Microsoft Certified: Dynamics 365 Finance and Operations Solution Architect Expert
• Microsoft Certified: Azure Solutions Architect Expert
• TOGAF Certification
• Microsoft Certified: Power Platform Solution Architect Expert
ADDITIONAL CERTIFICATIONS
• Microsoft Certified: Dynamics 365 Finance and Operations Apps Developer Associate
• Microsoft Certified: Dynamics 365 Finance Functional Consultant Associate
• Microsoft Certified: Dynamics 365 Supply Chain Management Functional Consultant Associate
• Microsoft Certified: Power Platform Developer Associate
• Microsoft Certified: Azure Developer Associate
SOFT SKILLS
• Strong problem-solving and analytical capabilities
• Excellent communication and stakeholder engagement skills
• Ability to translate business requirements into technical solutions
• Strong collaboration and teamwork skills
• Attention to detail and commitment to quality
• Ability to manage multiple priorities in a fast-paced environment
KEY RELATIONSHIPS
Internal Stakeholders:
• Europe ERP Platform Team
• Europe Infrastructure and Service Team
• Sysco Technology teams (Architecture, Cloud, Infrastructure, Identity & Access Management)
• Technology Strategy Director – Platform
• Enterprise Architecture team
• Product teams across business functions
External/Cross-Functional:
• D365 delivery teams
• Technical leads and developers
• Business stakeholders and functional consultants
• Global cloud and infrastructure organizations
ORGANIZATIONAL REPORTING STRUCTURE
Reports To: Technology Strategy Director – Platform
Direct Reports:
• D365 Technical Leads (4-6 developers)
Peer Relationships:
• Other Platform/Infrastructure Architects
• Regional Technical Leads